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pixma MG3650 Printer no longer working doesnt download drivers failing, Cant create output file.

Hazel2024
Apprentice

Can someone help with this, I have deleted the printer, restarted, trying to reinstall, drivers cant be downloaded, constant message cant create output file. Completely stuck

2 REPLIES 2

Ron
Moderator
Moderator

Hi Hazel2024,

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA MG3650 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE  and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

drakeshawn
Contributor

Ugh, I ran into that once! Try running the installer as administrator, and make sure your antivirus isn’t blocking the download or installer. Also, check if there's enough space in the temp folder or if permissions are messed up. Hope that helps!

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