Dear Canon Support Team,
I am writing to you as a loyal and satisfied user of the Canon MP240 printer. This device has served me faithfully since its purchase and continues to function perfectly for my needs. However, I was recently disappointed to learn that Canon has decided to discontinue updating drivers for this model.
I understand that technological progress often means moving towards newer models. However, this decision is particularly disheartening for several reasons. Firstly, the planned obsolescence of devices leads to excessive consumption, which does not align with the principles of sustainability and environmental responsibility. Secondly, on a personal note, I currently do not have the financial means to invest in a new printer. The MP240 meets my current needs perfectly, and being forced to replace it due to software support issues seems unfair.
My specific concern at this moment is the lack of driver support for Windows 11 for the MP240. As the operating systems evolve, it becomes crucial for users like me to have compatible drivers to ensure our hardware continues to function effectively.
I appeal to your consideration to revisit this decision. By continuing to support the MP240 with necessary driver updates, especially for Windows 11, Canon would not only demonstrate its commitment to customer satisfaction and loyalty but also its respect for sustainable and ethical practices.
Thank you for your attention to this request, and I sincerely hope that Canon can respond positively to this situation.
