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installing toolbox a supported scanner is not installed

dagdag
Apprentice

i have a problem with canon MF3010 downloaded the driver and all things that i need but the problem consist to show i have attached an screenshot

 

image1.JPG

 

image2.JPG

3 REPLIES 3

dagdag
Apprentice

no one ?

Hi dagdag,

 

The Canon Community Forum is not for immediate assistance. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE. You can also contact technical support at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 10:00 am to 6:30 pm, excluding holidays.

 

We hope this helps!

Hi dagdag,

i think i found the solution to the problem. its because your temp folder is being blocked, probably by some expired antivirus software like bitdefender.

C:\Users\ [your user name] \AppData\Local\Temp

what i did was just to enable back full access to this Temp folder, restarted by pc and problem was gone.

Thank me later if it works.

-Merv

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