07-29-2024 07:58 PM - last edited on 07-30-2024 11:33 AM by Danny
I cannot scan. ImageCLASS MF753cdw. Message cannot configure on Remote UI
07-29-2024 08:06 PM
Greetings,
Please give us some history on the printer. Was it recently installed?
Can you describe the set up process you performed?
What is the printer connected to and how?
What operating system version and build are you using the printer with?
Did you install drivers, if so which ones?
Are you trying to scan from a computer, or the printers control panel?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07-29-2024 08:32 PM
I’m scanning to send it to my email. It says Is not configured on remote UI
07-29-2024 10:27 PM
Greetings,
I understand now. Like a mobile device, cell phone or computer, your printer requires mail configuration and set up in order to send mail.
The printer is compatible with most email providers. Gmail, Yahoo, Comcast, M365, etc. What you will need:
Sending server address
Username
Password
Port number
Security method, encryption if required.
Here is an example:
GMAIL
Sending server: smtp.gmail.com
Username: typically your email address
Password: your account password
Port: 465, 587, 25, or 110 are typical
Encryption: SSL, TLS, etc
Note. If you use Gmail or M365, you will need to create an App password. All of these settings are input in the printer's Remote UI. All printers that have the ability to send documents or images via email work this way.
If you tell me the mail provider you plan to use, I'll help you with the settings. I am using Gmail on my devices MF644 / MF656 and it works well.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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