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imageCLASS MF753Cdw Scan Utility stops responding

GinnFinancial
Apprentice

Please Help

I have a MF753CDW all in one. When I try to scan I open the scan utility, then click the Document Button it opens another window on the bottom and with in 30 seconds it goes to not responding and never goes any farther. I have uninstalled and reinstalled the scan driver with no changes.

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, GinnFinancial!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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