imageCLASS MF242dw: Can't connect with the scanner error

[Shelba]

I have a new PC - windows 11, and a canon MF242DW printer. I am able to print without an issue, but when I try to scan using MF Scan I get an error message saying it can't connect with the scanner

[cfstewart]

Having a similar issue on MacOS (Sequoia 15.2), new drivers downloaded, however it does not appear as a connectable printer. Using a USB B to USB C cable. Any updates?