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imageCLASS MF227dw: iOS 18 AirPrint problem

Prescott
Contributor

My Imageclass 227dw laser printer worked great with iPhone and iPad until iOS 18 update.  My devices show my printer in the print window, but when I click “print”, the window goes away and nothing prints.  Apple tech tells me they’ve recorded numerous complaints about this problem with Canon printers.  Any known fixes out there?

1 ACCEPTED SOLUTION

My problem seems to have been resolved by a simple work-around.  When I’m in a website or document and I select AirPrint I then click on the square with the up-arrow (in the Air Print window) and am presented with a number of choices that include the Canon Print app.  When I select Canon Print, I’m able to make my print-setting choices and print.  

View solution in original post

11 REPLIES 11

Add/Switch tab, Register Printer button, If Printer Cannot Be Found button, Yes button, Manual Search button, enter it into that field. 

Martamc
Contributor

Got it. Thank you. Printer registered now, and I was able to print from my ipad. Now working in the iphone printing.

I appreciate you sharing your expertise and so patiently.

 

 

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