imageCLASS Drivers ARM Compatibility

[dexman335]

With the upcoming release of Windows computers that are powered by new ARM chips/processors, the compatibility of drivers for imageCLASS and other Canon products comes to mind.

Some of these new computers look interesting, but if the Canon drivers won't work with these newer computers, then that is problematic.

So, I'll ask the $50k question. Are the drivers compatible? If not, will new drivers be introduced shortly to make the transition from x86 to ARM as seamless as possible? 🤔
If new drivers are required, how far back in the Canon office printer line will Canon go with rolling out the new drivers? 🤔

[dexman335]

My understanding is that Canon imageCLASS printers will operate with ARM processors, but in a very generic sense. The full sets of drivers won't work.

I'm wondering if Canon will end up producing new models that are built from the ground up to operate with ARM processors. 🤔

[monaghan1969]

Many of these posts relate to printers but what about scanners such as the Canon imageFORMULA DR-C225?

[iieeann]

If just because of printer driver, u can use IPP driver if u know how to setup; or install Fuji Xerox ARM64 printer driver, it works for Canon. Those methods had been mentioned multiple times in this forum.

[DavidIMcIntosh]

I have an old MF4880dw imageClass printer, which is on my network, accessed via an LPR/TCP/IP port. I was able to install printer drivers, and print, from ALL my other devices (Dell Intel-based Windows machines, Mac machines, even my Android cell phone via Cannon print).

Now I have a new ARM-processor based laptop (Snapdragon - and boy, is it snappy...). I have tried installing every generic ARM printer driver you can think of - none of them work on my ARM device. Canon has left me hanging, and is forcing me to throw out a perfectly good, working printer/scanner.  I will NEVER buy Canon products again since they will not support their customers.

The only exception is the Microsoft IPP printer driver. I am unable to find that printer driver on my ARM machine - it does not appear as an available printer driver. If anyone has any info on this, I am all ears.

[DavidIMcIntosh]

Did you ever get your printers working with the Snapdragon? Thanks.

[DavidIMcIntosh]

Better suggestion is to not buy Canon products - the ARM-processor based machines are fantastic.

[DavidIMcIntosh]

Looking at the list of MOPRIA certified Cannon products, the MF4880dw and similar printer are not there. I am guessing because they are _not_ Mopria compatible? Or because they are too old for Canon to bother testing and submitting for certification? I would be nice to have some information from Canon, and perhaps a bit of effort on their part.

[DavidIMcIntosh]

Check out this page (https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers) and note that most major printer manufacturers are represented in the list of manufacturers providing ARM drivers, EXCEPT Canon. (Toshiba is the only other major manufacturer not in the list, but they get in there indirectly via their relationships with Lexmark, Brother and Ricoh). Shame on Canon for not supporting their printers.

[WizardmasterNZL]

Nope, Because people need a Canon preference option when open the application software.  Unfortunately, that Snapdragon as ARM64 processor.   That's why who wrote the Canon software been used x86.  Not yet update a 64bit or ARM   😒      Also other old application software (x86 or 32bit) won't working on ARM64 too !!     That bad idea !

Are you bought  a Microsoft Surface laptop or Tablet as Snapdragon ?   But...Everyone won't buy Surface, They rather buy HP, Dynabook, or Custom build PC as  Nature INTEL or AMD processor as x86 & x64 are working with Canon printer and old application software.   They love it a Intel or AMD is better than Snapdragon. 

[dexman335]

I own a Microsoft Surface Pro 7 and a Surface Laptop 1 and have been generally pleased with both units. Microsoft appears to be thinking that Snapdragon processors are going to eventually supplant Intel's processors, thus the push by including ARM's offerings in consumer facing computers.

Microsoft continues to offer variants that contain Intel processors but makes them available primarily to business users (consumers can order a business model, but they tend to be higher priced than the ARM versions).

When the time comes to replace my SL1, I will likely order a new Surface Laptop for business to keep an Intel processor under the hood. Despite the movement to switch from Windows to Linux, I have no plans to do that or hack the SL1's registry to force an upgrade to Windows 11.