11-22-2023 03:32 PM - last edited on 11-22-2023 04:18 PM by Kristoff
Hi and Help! I had to reboot my modem. The computer rebooted well, however my printer remains offline. How do I get the printer back online. Thanks in advance for your help. JN
11-22-2023 03:58 PM
Hi jnwcv,
So that the Community can help you better, we need to know exactly which printer you are using. That, and any other details you'd like to give will help the Community better understand your issue! If you haven't already, explore all of your personalized support options for your printer within your My Canon Account at http://canon.us/account,
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-22-2023 04:17 PM
My printer is a Canon G3262. Earlier today I phoned an xfinity tech to help with a problem with my desk top. The tech suggested I unplug the modem and replug it. Wait ten minutes for it to reboot. I did and the computer is fine, however the Canon printer is offline and I do not know how to get it online. Your help is much appreciated. JN
12-18-2023 08:00 AM
Hi,
Please click HERE for the steps to manually connect the printer back to your network.
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