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Wireless printer Cannon TS3500 unable to connect to phone and laptop

Sguilott
Apprentice

We have been trying to get the printer to connect to my phone or even my laptop. I have download the app and it still will not work.. 

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, we will need to know the exact model number in PIXMA TS3500 series you are using and which operating system. Any error messages? Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

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