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Wireless canon printers suddenly can't connect to wifi

Delllap
Apprentice
So I've got wireless canon printers and they've been working fine until today when I turned on the printer and the light that signifies the wifi connection wasn't on. It says the computer is offline. My other wireless printer says its connected but I keep getting error reports. I can only print if I connect a USB cable to the computer and printer. It happens on all the computers and I've tried restarting the network by unplugging it and everything. Any idea what's wrong and how to fix it?

FYI I have no computer/network knowledge whatsoever so I have no clue what's going on.
1 REPLY 1

Stephen
Moderator
Moderator

Hi Delllap!

 

Welcome to the Canon Forums and thanks for your inquiry! So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x).

Any other details you'd like to give will only help the Community better understand your issue!

Thanks and have a great day!

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