09-19-2013 12:07 AM
09-21-2013 09:02 AM
Hi Delllap!
Welcome to the Canon Forums and thanks for your inquiry! So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x).
Any other details you'd like to give will only help the Community better understand your issue!
Thanks and have a great day!
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