Windows 11 and Toolbox ImageClass MF227dw: unable to get Toolbox to work with scanner

[gtlsmlo]

I cannot get the Toolbox to work with the scanner on Windows 11.  The error message that comes up when I click on the Toolbox icon says that the scanner is either disconnected or not on.  I have tried using the Windows 11 troubleshooting tools, the Windows !0 USB driver patch, installing and restarting after installing the driver and the toolbox.

[SITQRO]

Hi

Any solution? I have the same problem with Windows 11 24H2

[gtlsmlo]

Sorry, I haven't found one.

[Squiggles]

I have the same problem. Any solutions yet?

[tailarson]

I seem to be having the same issue. Were you able to get this resolved?

[gtlsmlo]

I tried the new driver on the Canon site, but I still could not get the Toolbox to work.