09-18-2016 02:51 PM
I purchased a MS Surface 3 running Windows 10 Home edition. I am unable to get my Canon MX452 to connect wirelessly to the MS Surface 3. The printer works fine with the MS Surface 3 when connected via a USB cable, but not wirelessly. This is not a Cisco router problem, the printer works fine via my home network and connects wirelessly with two other Lenovo T410 laptops running Windows 10 Professional.
I have downloaded what I believe to be the latest printer driver from Canon: driver type: Type 3 – user mode, version: 2.65.2.10. I’ve run the MS diagnostic tool which was no help. It “suggested” try to configure the printer as a fax.
(1) Am I using the correct driver, (2) what should I do?
09-20-2016 08:24 AM
Hello.
Make sure that the printer is connected to the same Wi-Fi router as the tablet. Perform the following to connect the unit:
1. Press the Setup button on the printer.
2. Use the arrow keys to select Device Settings and press OK.
3. Select LAN Settings and press OK.
4. Choose Wireless LAN Setup and press OK.
5. If a WPS prompt appears, press the STOP button.
6. Select Standard Setup and press OK.
7. Select your Access Point and press OK. When entering the passphrase, use the Tone or Star (*) key to change character modes.
Once this has been done, visit the following link to download and install the latest MP Drivers:
If you continue to have difficulties, find more help at Contact Us.
09-23-2016 07:37 PM
Your response to my original query DOES NOT respolve the problem; it assumes the printer is not installed on my home network. This is not the case. Please reread my original post.
09-24-2016 09:05 AM
Hello.
If you continue to have difficulties, find more help at Contact Us.
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