03-21-2023 09:08 AM - last edited on 03-21-2023 09:20 AM by Arthur
I am writing this post to seek assistance with connecting my Canon PIXMA TS3320 to my Chromebook. I have tried the following steps to troubleshoot the problem:
Check your printer's compatibility: Make sure your printer is compatible with Chrome OS. You can check this by visiting the Chromebook's support page or checking the printer's manual.
Connect via USB: Try connecting your printer to your Chromebook via USB. Make sure your printer is turned on and that the USB cable is securely connected to both the printer and the Chromebook.
Connect via Wi-Fi: If your printer supports Wi-Fi, try connecting it to your Wi-Fi network. Make sure your printer is turned on and that it's connected to your Wi-Fi network. Then, on your Chromebook, click on the status area (bottom right corner of the screen) and select the Wi-Fi network your printer is connected to.
Install the printer driver: If your printer is compatible with Chrome OS but still isn't working, you may need to install the printer driver. Go to the Chrome Web Store and search for your printer's manufacturer to find the appropriate driver.
Check for updates: Make sure your Chromebook and printer are both up to date with the latest software updates. This can sometimes fix connectivity issues.
But the problem is still here.
If anyone has faced similar challenges or has experience in connection. I would appreciate your insights and advice.
Thank you for your time.
03-21-2023 09:23 AM
So that the Community can help you better, we will need to know more information.
Do you see any error messages?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks and have a great day!
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