11-01-2022 11:34 PM
Hi, hope anyone can assist.
We have most of our printers using Uniflow to print, and in the last two weeks our printing has slowed right down.
the symptom is any time a job is deleted, it taked 30 seconds. so if you have multiple documents waiting to print, it can take a very long time for the printing to finish due to the 30 second delete after every job.
Any ideas? we just performed uniFLOW SQL CleanUP task, and it's not made a difference
11-02-2022 09:50 AM
Greetings,
UniFlow is a Enterprise Software Application. I suspect this is a Canon Dealer related support item. The majority of us here do not have access to a UniFlow environment. I suggest you reach out to support or your dealer for assistance.
1-844-443-INFO (4636)
~Rick
Bay Area - CA
~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring
~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It11-23-2022 10:37 PM
thanks, its a issue that our dealer is also struggling to find a solution At the moment we'll plan a upgrade of printer drivers.
11-24-2022 10:59 AM
Greetings,
I'd go after it both ways then, via your dealer and directly with Canon Support. This could be something related to your network, antivirus, etc.
Have you looked at Azure Universal Print yet?
~Rick
Bay Area - CA
~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring
~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth ItCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.