07-23-2024 02:16 PM
When attempting to scan with the MF toolbox and selecting the "Display the scanner driver", the scan driver is in French. I have removed all drivers as well as software many times. Between each reset, I use AVG to scan the registries, repair any links or shortcuts then restart the computer. no matter how many times I try, the scanner driver is defaulting French, and I don't have the desire to learn a 4th language. I even scanned the registry editor into the registry editor to find a way to change the language pack and there is nothing there.. any suggestions?
07-23-2024 02:20 PM
Thanks for joining the conversation, cgfourman55!
So that the Community can help you better, we need to know exactly which version of Windows is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
07-23-2024 02:30 PM - edited 07-23-2024 02:33 PM
thanks , system specs are as follows, and the printer is on a USB. here is the sys specs and the information in "french" of scangear MF
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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