Canon Community

mmgl1975 · ‎04-09-2017

Can a TS6020 be connected to a PC running Vista SP2 by USB and still be able to print wireless from a MAC. I tried installing the printer on the PC to work wireless but the printer sees that it needs to print but never gets the data to be printed.

Patrick · ‎04-18-2017

Hi mmgl1975,

The PIXMA TS6020 can be used with your Windows Vista computer using a USB cable and also wirelessly with your Mac.

Please try reinstalling your PIXMA TS6020 on your Window Vista computer using the latest driver available here:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/ts-s...

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI