Support Code : 300 The printer does not respond. printer will not print wireless

[ade1]

Support Code : 300 The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer.

Think I need to do something to the printer as I reset to factory settings and now nothing

Hope someone can help please ?

[alfiemoore388]

Try to delete and then re-add your printer again. For instructions on how to perform that, refer to the link below. I once had this issue and managed to fix it by re-adding my printer. Hope it works for you.

Techyv - Support Code 300

[majesty1919]

Have you fixed this?

This is the second time I've had this issue.

The first time was the airport, it was on the fritz so I replaced it and it was fine. That was a month and a half ago.

Here it is again.

The printer has power. I turned it off and on.

I unplugged the airport and plugged it back in. unsolved

I restarted my computer, deleted all jobs from the que and tried to print again. 

I went in deleted the printer from preferences and now NO printer is available.

I need reliability, any thoughts? 

[majesty1919]

I had to reinstall the setup. Ugh.

[spc2018]

I had the same problem recently.  I deleted the printer on my mac and then pressed the +button to reinstall it.  Nothing happend.  What finally worked was to go to Canon downloads and support and reinstall the drivers.  Then when I hit + the printer reappeared on the list.  I reinstalled it, and everything worked fine, for now anyway. 

[liz_o]

What MacOS are you running?

I don't see any drivers available for HighSierra so I reinstalled the most recent one I could find. When I hit the "+" to add nothing shows up automatically for me. Under what category did it show up for you? Default, IP, Windows?

[spc2018]

Hi,

   You have to go to the Canon software and driver page, enter your model number to find the latest drivers and software updates.

[liz_o]

Yes. I have the Pixma MX340 and there don't seem to be any drivers for my MacOS. The last driver made was two OS's ago. I guess you were able to find something that matches your system?

[spc2018]

This has nothing to do with Mac drivers. We are talking drivers and downloads for your Canon printer. Follow this link to the Canon D&D page: https://www.usa.canon.com/internet/portal/us/home/support/drivers-downloads

[leodvthorn]

If anyone is having problems with this error 300 and you are running Catalina, see this other forum post to see if it addresses your problem: 

https://community.usa.canon.com/t5/Printer-Multifunction-Support/Compatibility-of-Canon-MX870-amp-MG...