Scanner Utility only works for photos TR7020a

[WCSEIB]

The IJ Scan Utility says it cannot find file location when scanninfg a document. It used to scan photos but this time it provided 4 different scans with the document cut into pieces. I went to website and downloaded drivers. Did not solve problem. 

Anyone have a resolution?

[Danny]

Thanks for joining the conversation, WCSEIB!

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[WCSEIB]

Windows 11