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ScanGear MF - Cannot communicate with the Scanner

JohnBay
Contributor

I have the MF-455DW printer/scanner. I have installed the drivers and the MF Scan Utility and am connected via WIFI. The printer works fine, however, when scanning either from the printer or from the Scan Utility, I get the error box: ScanGear MF: Cannot communicate with the scanner. The cable may be disconnected, or the scanner may be turned off. Check the scanner status and try again. Scanner driver will be terminated. Note that I get the same error on the computer in either case - initiating from the computer or the printer.

Can anyone please provide some help?

23 REPLIES 23

How in the world is this going to be fixed? I cannot use my scanner but I can print

All I get is error 208

Tried a million different attempts to install drivers but it never actually fixes anything.

Something to do with wifii but beyond that I am clueless.

 

Fearless-Floyd
Apprentice

We are waiting CANON USA . . . 

 

HA get this

If I go into control Panel  View devices and printers  Then select the Cannon Printer  then

More devices and printer settings

I can right click my device

select start scan

and it works!

What this means is its not windows but is your stupid drivers.

I CANNOT GET MINE TO SCAN **bleep** . . . I REALLY DISLIKE CANON PRODUCTS NOW.

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