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Professional Print & Layout not available in PhotoShop

bunzo1
Contributor

Running Ventura 13.0.1 on a Mac

Using PS 2023 v23.0.1

Using a new Canon ImageProGraph Pro-300 printer.

During the printer install, it recognized LRC and installed the proper plug-in for printing from LRC but, the install did NOT recognize PS and did NOT install the plug-in so that I could print from PS using File/Automate/pluginname.

I have rerun the Plug-in Install program multiple times but the plug-in never installs in PS.

 

Posted this question a few days ago but, don't see it listed.

Help would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

Thanks for the link. 

The video is worth watching but, it does NOT address the issue I reported. When I ran the driver install, everything worked accordingly but the install program ONLY RECOGNIZED LRC and did NOT install the PS Plug-in files Consequently, PPL is not listed in File/Automate within Photoshop.

I fixed this by copying the two .plugin files in the PPL/Install Files/PSPlugin folder to mymac/Adobe Photoshop 2023/Plug-ins and restarted PS. 

I can now start PPL in PS, LRC or in stand alone mode.

View solution in original post

12 REPLIES 12

MATKINS
Apprentice

This you tube video solved this issue - finally!

https://www.youtube.com/watch?v=NIIfWFMaMMc

bunzo1
Contributor

Thanks! Started watching it but, it is almost 2hrs long so, I will watch in pieces.

He started out blaming this on Apple, which I question because the plug-in install WORKS for LRC... just not for PS. The installer, the plug-ins and the apps are ALL CANON... not Apple.

The printer driver for Apple can be an issue and in Ventura I don't event see where I can change the driver. 
BUT I did manage to download the new drivers and my PPL now works in Photoshop again. That info is in the very first 10 minutes.

ebiggs1
Legend
Legend

" I question because the plug-in install WORKS for LRC..."

Perhaps so but it isn't a confirmation it works with every program.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

But why blame the OS for an application install problem? 

Is the OS responsible to verify the app's install did as it intended? Don't think so.

Thanks for the link. 

The video is worth watching but, it does NOT address the issue I reported. When I ran the driver install, everything worked accordingly but the install program ONLY RECOGNIZED LRC and did NOT install the PS Plug-in files Consequently, PPL is not listed in File/Automate within Photoshop.

I fixed this by copying the two .plugin files in the PPL/Install Files/PSPlugin folder to mymac/Adobe Photoshop 2023/Plug-ins and restarted PS. 

I can now start PPL in PS, LRC or in stand alone mode.

ebiggs1
Legend
Legend

"Don't think so."

I do! Just because one works does not clear other apps.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

MY solution was to copy files to the correct folder. The install program determines where necessary files should go in order for the targeted application to have access to them.

The Canon Install did NOT even recognize that Photoshop was available. That has NOTHING to do with the OS.

end of story

I believe that the driver upgrade procedure is:

Periodically, check the Canon website - Software/Drivers for your specific printer.

If a newer driver is available for your printer than what you already have, you decide whether or not you want to download/install it.

You run the dmg file which in turn, upgrades your current driver. 

I do not believe there is another process to "change the driver" as you mention.

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