I can open a photo file in the Professional Print &Layout app and photoshop plugin app but it will not print. I get the following message. I have removed app and printer driver and re-installed several times. Nothing changes. I can print in Photoshop but the prints ALWAYS turn out too dark regardless of brightness settings.
When I first got this printer, I had the exact same problem right out of the box. I had to spend a couple hours on the phone with a support person to solve it. Hate to have to go through that again.
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