Problem to Re-install imageCLASS MF269dw II Printer

[wkclaw]

Recently, my MF269DW II printer has not been able to print after I re-configured my router. I checked the device manager, and it states that the printer works properly but an error is shown on the print queue. So I uninstalled and removed the printer along with the scanning and re-installed it with a new mastersetupv110.exe, but it still can not print. The last printer I had was from Samsung and it was a lot easier to reinstall the printer. Could there be an easy way to re-install this printer?

[Hector]

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What version of the Mac or Windows operating system are you using?

2. When you try to print, do you get any specific errors or what happens?