I can find no information on any Canon LBP 8330 KG, LBP8330 or even LBP833. Are you sure you have the correct model number?
Is this printer perhaps purchased outside the United States? If so, you should reach out to the appropriate support or forums for that country.
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Ricky
Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers
