02-02-2021 06:31 PM
I installed PSP in Photoshop's "Plugin" folder and it shows up under "Automate" in Photoshop as it should.
But when I open an image to print and then attempt to run PSP, the plug-in's window opens for about 10 seconds while the loading icon spins, then it disappears. No error message, just gone.
I am running the latest Window's 10 update and the latest Photoshop 2021 ver. 21.1.1. Anyone else having this problem? Thanks.
02-02-2021 09:33 PM
02-02-2021 10:07 PM
Well, I uninstalled PSP; cleaned the registry via CCleaner (neat app); and re-installed PSP -- but same problem. I am beginning to think that there may be a problem with the installed Canon drivers.
When trying to use the Photoshop printer dialogue, once I hit Print I got the following error message:
“The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.”
02-03-2021 08:54 AM - edited 02-03-2021 08:56 AM
@RichPate wrote:Well, I uninstalled PSP; cleaned the registry via CCleaner (neat app); and re-installed PSP -- but same problem. I am beginning to think that there may be a problem with the installed Canon drivers.
When trying to use the Photoshop printer dialogue, once I hit Print I got the following error message:
“The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.”
Is firmware updated to latest (3.0.1.0) from the Canon support site?
Maybe delete the driver(s) and use Ccleaner again.
02-03-2021 11:33 AM
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