cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma printer connection issues - can anyone help?

Parsley
Apprentice

Hi!

 

I am new to the forum and am hoping someone on here might be able to help me with the problems I am having with my new MG6450.

 

I have followed the setup guide and it has connected to our wireless router. I have printed out the 'Network Configuration page' and it says the connection is active and that the signal strength is 100% (I have put it next to the router in an atempt to solve my problem but no joy). When connected by USB to my laptop it works great, but I want to use it wirelessly.

 

I am now trying to connect to the printer wirelessly from my laptop but no matter what I try my laptop cannot detect the printer. I also have tried going to the printer's ip address in my web browser and still nothing.  I have also tried my husband's laptop, and my ipad (inc through the Pixma app) and iphone, all with no sucess. Does anyone have any suggestions?

 

 My mac runs OS X, my ipad is on ios 7 and my ipad on ios 6. My husbands laptop is Windows although he has it with him at work at the moment so I dont know off hand which opperating system he is on.

 

It is very frustrating as its all shiny and new and I want to be able to use it. Any help would be really REALLY appreciated!

 

Thank you in advance!

0 REPLIES 0
Holiday
Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II