Error code 5,156,61

[aberdyficanon]

I see I am far from alone with this problem, but I see no answers!

My MG5350 is set up successfully for wireless printing and scanning from my Asus laptop running Windows 7.

I also want to connect the desktop, a Novatech running Windows 8. I have successfuly set the desktop up for wireless printing but when it comes to scanning, the device can't see the desktop computer and is looking for a non-existent USB connection.

Disabling firewalls and virus scanners makes no difference.

Answers anybody?

[Stephen]

Hi aberdyficanon!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that your product is a model that is not supported by our team here at Canon USA.

The Canon Forum is hosted and moderated within the United States by Canon USA, therefore are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.