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Pixma Pro 100 series "Printer drive has not been installed" issue on windows 11 laptop

RudyO1
Apprentice

Hello, I can't seem to install the driver I got from this website. When I add my printer in Printer and Scanners it shows up with "Driver is unavailable". When I attempt to install the driver either SETUP/SETUP64 it does not finish installing and shows "Installation Incomplete" and "Printer Driver has not been installed". Does this have anything to do with having a "ARM based processor"? 

Thanks for any help you can provide.

1 REPLY 1

jrhoffman75
Legend
Legend

@RudyO1 wrote:

Hello, I can't seem to install the driver I got from this website. When I add my printer in Printer and Scanners it shows up with "Driver is unavailable". When I attempt to install the driver either SETUP/SETUP64 it does not finish installing and shows "Installation Incomplete" and "Printer Driver has not been installed". Does this have anything to do with having a "ARM based processor"? 

Thanks for any help you can provide.


It most likely does. You could give Canon support a call at 1-800-OK-CANON to be sure. 

John Hoffman
Conway, NH

R6 Mark II, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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