cancel
Showing results for 
Search instead for 
Did you mean: 

Pixma MX922 will not connect to wifi 6 router

jbreef
Contributor

I have a Pixma PX922 printer that I have never had any problems with.  I recently replaced my wifi router with a TP-Link Archer AX1800 which is wifi 6 (802.11ax) in order to take advantage of WPA3 security.  All of my wifi capable devices have no issues connecting to the router, however, when I attempt to connect my printer to the wifi network it fails.  The network discovery lists the SSID in the list of available networks, howeve, when I attempt to connect to the network I get the message "Failed to connect to the access point" followed by a list of reasons all of witch I have checked and double checked.  The failure occurs whether I use the WPS method or the Standard Method.  I haven't had any issues with wifi connectivity until I installed this router.  I checked the firmware for this printer and it is the latest Canon offers.  I have had to rely on wired connectivity to access this printer.  Anyone else have an issue with this combination?  Is this printer's wifi hardware not compatible with 802.11ax?  Thanks for any info anyone can provide.

1 ACCEPTED SOLUTION

jbreef
Contributor

The solution to this issue is to either use a direct wire or use a bridge that supports WPA/WPA2.  This device will not connect to a WPA2/WPA3 router.

View solution in original post

3 REPLIES 3

shadowsports
Elite

Greetings,

Its unlikely the MX922 will ever support WPA3.

 

If its chipset was capable, it would require a firmwre update to support this encryption standard.  Due to its age, I would not count on this support.

 

You best bet would be to enable both WPA2 and 3 on your router (if capable) to support backwards compatibility with devices that support older encryption standards. 

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

Hi Rick,

Thanks for the reply.  I have set up my router for WPA2/WPA3 Mixed.  All my other devices connect and as many of them are several years old I am sure they do not support WPA3 encription.  My concern is that for some reason the MX922 hardware/firmware for wireless is not compatible with 802.11ax.  My previous router was 802.11ac which the printer had no trouble connecting with.  I have not tried to configure my new router as WPA2 only which I could try to determine if it is the encription that is causing the issue.  As I mentioned in my post my fallback is to use the tried and true wired connection and not sweat it.

jbreef
Contributor

The solution to this issue is to either use a direct wire or use a bridge that supports WPA/WPA2.  This device will not connect to a WPA2/WPA3 router.

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM