Hi press22,
So we can better assist you, please reply with what operating system you have on your computer (version of Windows or Mac OS X), as well as with the exact error you are receiving when trying to connect the printer.
For more immedate assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.
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