cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma MG6320 "Cannot connect to the server" for Cloud Printing

jessewien
Contributor

My Canon Pixma MG6320 printer is offline and I can't get it to go back online. I do NOT have it hard-wired to a computer or the network. It is wireless for printing and connection to the network. 

 

I deleted my Google cloud print registration using the printer options and then tried to set it back up after powering down the printer and restarting. However, I always get an Error message on the printer when I try to complete the Google cloud print setup that says: "Cannot connect to the server. Please wait a while and try again." 

 

I have tried this multiple times with 2 different wireless routers. My router can definitely see the printer.

 

How do I fix this? This printer is basically useless to me and I've only had it for a year and barely used it. Any help would be much appreciated.

 

Thank you.

11 REPLIES 11

Just wanted to say thanks for having this discussion, I anxiously await a fix too. Google Cloud Print was my way of printing  things from my work laptop at home. (Can't seem to set up printer sharing with my company's computer.)

 

Now I have to crawl under my spouse's desk and plug in the USB port. Smiley Sad  I keep smacking my head under the desk, very annoyed.

There is a firmware update for the MG6300 series which fixed the issue.  

 

 

see here

Announcements
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.