Pixma MG5220 printing problem

[TonyU]

I have a Pixma MG5220 printer and I have to re-enter the wi-fi passphrase each time I want to print a document from my computer.  Is this normal or is there a way to set it permanently?

Thanks in advance,

Tony

[Tiffany]

Hi TonyU!

So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!

[TonyU]

The OS on my computer is Windows 7 Professional.  I do not get an error message, but on the Canon IJ Network Tool page the status of the printer is 'Not Found'.

Thanks,

tony