01-16-2021 05:40 PM
Recently purchased an Acer Chromebook and a Pixma MG2500. The Canon website, when I go to install the printer, tells me that it's not support on this OS. Is there a way around this or am I stuck with a giant paper rock?!
02-16-2021
01:54 PM
- last edited on
02-20-2021
10:31 AM
by
Danny
Hi baileystrange,
The ChromeOS does not have native printing support for the PIXMA MG2500. Please view the following article for further information:
https://support.usa.canon.com/kb/index?page=content&id=ART178764
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30 PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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