08-16-2020 06:14 PM
Canon, you helped me in March 2020 on my PIXMA MG6320. Have a new printer. Thunderstorm. Electricity went out. Printer will not work. I have done several things, but tonight I went back to Michael/Canon's instructions in March of what to do. I uninstalled the printer and the driver. I reinstalled my printer from the website. I downloaded the Driver from Canon website. (Ver 1.01 eff 08/04/20) Printer is connected to the internet, so it says, but NADA.
Should I start all over again by uninstalling the printer and the printer driver?
Thank you.....Jean O
08-25-2020 05:43 PM
Hi jeano19.
If the printer isn't powering on properly following a power outage:
If the printer is powering on but not communicating over the network:
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