cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TS3722 Network connection issues

Rmldtl1107
Apprentice

So I got this today and had a heck of a time getting it set up using my Android phone(had to switch my wifi network to 2.4GHz for it to work) but now the temporary network that the printer used to connect with my phone is no longer showing up and it says my printer is offline. I figured once I actually got it to connect the first time then it would beable to connect without the hassle going forward. My question is, do I have to go thro the set up process everytime I want to print or did I miss a step somewhere? And I have gone over the online manual and I've googled the problem and thats how I ended up on this community. The printer is a PIXMA TS3722 and my phone is a moto g stylus running Android 12. 

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

The printer requires a 2.4Ghz broadcast that supports WPA2 / AES encryption.  Maybe these options will help.  You can temporarily disable the other bands while you're making a connection to the 2.4 GHz network. Then re-enable.  You can also give each broadcast a unique name.  My2.4, My 6G.. etc.

I'd also suggest you assign a static IP to your printer.  This gives it a persistent identity (destination) on your network.  

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Yes to all of that but the problem I'm having is after I connected the first time I am unable to connect again, or even find the printer. I've tried using the app as well as going directly to my phones wifi settings but I'm not finding the printer again. I've downloaded the 400+ page manual for the TS3700 series and I'm currently going thro it. So far I havnt found my issue in the troubleshooting part so I think I'm going to reset the printer(again) and try the whole setup again. It it still doesn't work then I'm at a loss here. 

Announcements