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PIXMA TS3340 Unable to connect to Wi-Fi

sak0v
Apprentice

Hello. I’ve purchased a printer today, a TS3340 to be exact. However, I am unable to connect to the WiFi, I’ve tried printing the WiFi information but the password given is incorrect

2 REPLIES 2

Stephen
Moderator
Moderator

Hi there!

This unit isn't sold here in the US, so we don't support it. 

Running the setup procedure will ensure all necessary components are installed and will pair your printer with your computer. You will find it at https://canon.us/setup

Contact Canon in your country or region at https://global.canon  if you need further assistance. 

shadowsports
Legend
Legend

Greetings ,

The password to connect the printer to Wi-Fi is supplied by you.  This is the password set on your router that allows devices to connect to its wireless broadcast.  The printer requires a 2.4 GHz broadcast that uses WPA2/AES encryption.  Please ensure your network meets these requirements.  Running the printer setup utility as Stephen referenced will allow you to choose the network and enter it's password.  Additional support options are available if you use the Canon Global support link above.

 

 

~Rick
Bay Area - CA


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