PIXMA TR7020a connected to Wi-Fi but still not printing

[Willsfla]

I just got a Canon Pixma TR 7020a  printer, both my IPhone and iPad show I’m connected to the printer thru the Wi-Fi but I still cannot print anything from neither device.

[Danny]

Thanks for joining the conversation, Willsfla!

So that the Community can help you better, we need to know exactly which version of iOS is running on each of your devices. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Willsfla]

I have no clue 

[Danny]

To check your iOS version, open the Settings app on the device and then tap General, tap About, and then look for Software Version.  The number next to that is what we need here.

[Willsfla]

18.1.1