PIXMA TR4720 Speed Dial Utility2 password issue

[ali40961]

#TR4720 https://www.usa.canon.com/support/p/pixma-tr4720?srsltid=AfmBOopWmNCuEXRGdlQwAT1O_nBfWtbfnRbLLIaeI8q...

Win 10 Home inspiron 3263. Bought NEW PIXMA TR4720 through Walmart. Printed LAN details and shows default password for printer. Entered that password when Speed Dial asked for that info (during initial SpeedDial setup - registering printer).

According to the following, I SHOULD be able to see much more info.

https://ij.manual.canon/ij/webmanual/SpeedDialUtility/W/CO/EN/SDU/sdu_tool0200.html

I assume that until the app registers the printer, it won't display......

So I enter the default (as shown on Network Config Page) password and STILL cannot access the utility.

I have ALSO reset ALL DATA via printer control panel....... Tried again. Tried "Serial #". Tried "CanonSN". 

HELP PLEASE. I NEED to send faxes and im OLD school. Used Speed Dial MANY times in the past. LOVE IT.

[Patrick]

Hi ali40961, 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR4720 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[ali40961 · Accepted solution]

Thank you Patrick but I solved the issue.

When resetting all the device data, printer generates new password and shows it on LAN settings report. The previously generated one didn't work, obviously, once I did the reset.

Took a minute to think before I figured it out. I DO appreciate your reply!