12-14-2022
02:16 PM
- last edited on
12-14-2022
03:29 PM
by
Danny
printer will not connect with new internet provider. IJ network has change WPA settings disable. I need to change the WPA setting from WPA2 to WPA 3 or auto connect...
12-14-2022 02:22 PM
Hi, brucers!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
12-14-2022 03:21 PM
TR4500
12-19-2022 09:20 AM
Hi brucers,
Please follow the steps provided in the link below to connect your PIXMA TR4500 series to your wireless network:
https://support.usa.canon.com/kb/index?page=content&id=ART171589
If your Wi-Fi network name does not appear, please make sure that your printer and router are not far apart. Also, please note that the PIXMA TR4500 series will only connect to 2.4Ghz networks. If your new network is 5Ghz only, or has 5Ghz disabled, your PIXMA TR4500 will not be able to connect.
If connecting fails, please make sure that you are entering your password correctly.
If you are unable to connect, please reply to this post with the manufacturer and model number of your router.
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