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PIXMA TR4500 unable to connect IJ Network Utility not working

brucers
Apprentice

printer will not connect with new internet provider. IJ network has change WPA settings disable. I need to change the WPA setting from WPA2 to WPA 3 or auto connect...

3 REPLIES 3

Danny
Moderator
Moderator

Hi, brucers!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

TR4500

Patrick
Product Expert
Product Expert

Hi brucers,

Please follow the steps provided in the link below to connect your PIXMA TR4500 series to your wireless network:

https://support.usa.canon.com/kb/index?page=content&id=ART171589

If your Wi-Fi network name does not appear, please make sure that your printer and router are not far apart.  Also, please note that the PIXMA TR4500 series will only connect to 2.4Ghz networks.  If your new network is 5Ghz only, or has 5Ghz disabled, your PIXMA TR4500 will not be able to connect.

If connecting fails, please make sure that you are entering your password correctly.

If you are unable to connect, please reply to this post with the manufacturer and model number of your router.

 

 

 

 

 

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