12-01-2025
05:35 AM
- last edited on
12-02-2025
09:43 AM
by
Danny
I've had to change my wifi router and reconnect my Canon Pixma Pro 100-S to the new router. It's been difficult.
New wifi router does NOT have a WPS button.
New wifi router does NOT have a USB port.
Laptop does NOT have a CD tray to use the original CD installation software.
I downloaded the drivers & install software from the Canon website and tried to install via wifi from that - it could not find the printer on my network.
In the end, I've had to connect via an ethernet cable. However, I need the ethernet port on my wifi router for something else and want to connect the printer via wifi.
How do I do this without uninstalling and starting from scratch, baring in mind the printer could not be found on the wifi network when I tried this previously?
12-01-2025 09:55 AM
Greetings,
For wireless connectivity. The Pro-100s supports a 2.4 GHz wireless that's uses WPA2 encryption. It cannot connect to a 5Ghz broadcast or devices that use WPA3 encryption. If your router is dual or tri-band it might be helpful to give each SSID broadcast a unique name. You can also temporarily disable the broadcast(s) the printer does not support and re-enable them after a successful connection is made. Verify the device's encryption standard. Ensure WPA2 is being used for the 2.4 GHz broadcast. Some newer devices allow you to select (combination) WPA3/WPA2 for backwards compatibility. Otherwise use WPA2 for the 2.4 broadcast and WPA3 for the others.
If you need more ethernet ports, buy a switch. Simple inexpensive solution.
Regarding your other comments. 😉
Missing Wi-Fi protected setup. This "feature" is actually insecure, and exploitable. You should always disable it if present. This is marketed as a convenience feature and is often included on low end consumer grade products.
Some routers do have a USB port. I would caution you not to rely on this type of connectivity if the device claims support for print server or network attached storage functionality with an external hard drive. Device manufacturers put very little R&D or development into these "features". They're highly unreliable and in the end all you're doing is setting yourself up for grief if you try to use them.
If you need more ethernet ports get a switch. For photo printers ethernet is actually preferred from a performance standpoint, especially for larger format prints. 😉
CD media: The CD included with your product is already outdated by the time your device makes it to your home. It's created when a device is manufactured. It might sit on a vendors shelf for months or longer before it is sold. It's always best to download the latest driver available from the support portal for your product. This ensures you're getting the latest drivers and utilities for your product and operating system. It can help eliminate connectivity and detection issues as well as ensuring OS compatibility.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-01-2025 10:07 AM
Thanks for the reply.
All of this means absolutely nothing to me - you might as well be speaking double dutch 😉
The router apparently uses WPA2 PSK AES. WPA3 can be toggled on but is off by default. It uses both frequencies, however I've successfully added a device this morning which will only uses 2.4ghz so it's clearly do-able without me touching anything.
The Canon software tells you to connect using USB - wasn't my suggestion. No do-able in any event.
Re the CD - again this was Canon's suggestion on their website. Again, not do-able for me.
As for adding another ethernet port, my printer is nowhere near where my router (and other equipment) lives. I've done it temporarily this morning to print something off but a wired connection isn't a long term solution for me.
12-01-2025 10:43 AM
Ready to ditch the cable and print from anywhere in your home? Transitioning your Canon PIXMA PRO-100S from a USB connection to a Wireless (Wi-Fi) one is a straightforward process using the official setup software.
The easiest way to switch connections is to re-run the printer setup. Head over to the official Canon setup page for your printer (canon.us/pro100ssetup). Download and run the latest setup file for your operating system (Windows or Mac).
Step 2: Choose the Wireless Option
When the setup wizard starts, it will ask you how you want to connect the printer. Make sure to select "Wireless Connection" or "Wi-Fi connection" instead of the "USB Connection" you used initially. The software is smart—it will likely prompt you to temporarily connect the USB cable at one point, or follow an easy screen process (like a temporary connection to a smartphone or computer) to transfer your Wi-Fi network details to the printer.
Once the software is finished, disconnect the USB cable and try printing a test page over Wi-Fi! You should be able to print wirelessly from any device connected to the same network.
If you run into any snags during the process, we're here for you! Additional support at https://canon.us/account or 800-OK-CANON (800-652-2666).
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