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PIXMA MX922: Network connection issue, stuck on processing

howielevit
Apprentice

My canon mx922 ( which is on my network ) says processing please wait and nothing happens. Hack ? HelpThanks 

3 REPLIES 3

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, we will need to know which version of Windows or macOS are you using? Do you connect to your printer using a USB cable or Wi-Fi?  What is the exact error message? 
Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you

howielevit
Apprentice

a) Windows 10

b) Lan - WIFI disabled

c) the exact error message is  - processing please wait - on the lcd 

howielevit
Apprentice

More info is - 

a) Windows 10

b) Lan - WIFI disabled

c) the exact error message is  - processing please wait - on the lcd  

Thanks

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