01-12-2024 03:36 PM - last edited on 01-12-2024 03:37 PM by Danny
I'm trying to get this Canon Printer (MG6220) connected to my wireless network. I have reset all the settings to default on the printer. When setting up the printer on the network I selected 'wireless LAN' and 'setup manually'. Then I select my access point, but when I type in the password I get the message "failed to connect to the wireless router"
I know the password I've entered is correct and verified. My laptop is on the network, so I know it’s working. I have also rebooted the modem/router.
Anything else I can try? I don't have a printer usb-b cable and want it setup on the network.
Thanks for any help!
01-12-2024 03:38 PM
Thanks for letting us know what Canon product you've got. The PIXMA MG6220 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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