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PIXMA MG3620 won't connect to new router

MirandaMyth
Apprentice

Canon MG3620 I have had to change routers since the last time I used my printer and now I cannot get it to hook up to the new wifi. Is there anything I can try to make it connect?

2 REPLIES 2

Stephen
Moderator
Moderator

Hey there, Miranda! 

The easiest thing to do is re-install the software from scratch. Get it from the IJ Setup site HERE. It'll walk you through the steps! 

MirandaMyth
Apprentice

I have tried that and still cannot get it to connect to the new router. Does not connect to the printer

 

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