cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MG3620 not connecting to Wi-Fi

legmo
Apprentice

Screenshot 2024-02-26 at 1.20.59 PM.pngFollowed all instructions to connect the printer to my Wifi multiple times, reset my printer, downloaded latest OS, restarted my computer, followed YouTube videos etc. 

The printer is being discovered but as soon as I say next, it immediately shows this screen, as if there was no compute or attempt to connect it. 

Any advice would be amazing before I return it. 

#MG3620

1 REPLY 1

seethelmago
Apprentice

I have also tried all the videos and the manual instructions and cannot get my printer to connect to my wifi. We change companies and now I cannot get it to work. At one point it told me the IP addresses are different but I cannot figure out how to change that. I am unable to connect to the computer or to my phone.

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements