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PIXMA MG3620 Won't Connect to New Wi-Fi

gab_74403
Apprentice

My Canon Pixma MG3620 won't connect to my new wifi.  Any suggestions?

1 ACCEPTED SOLUTION

gab_74403
Apprentice

I got it to work. Had to download their app and it was a quick setup after that. Thanks everyone for your help!

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4 REPLIES 4

Patrick
Product Expert
Product Expert

Hi gab_74403,

 

To connect your PIXMA MG3620 to your Wi-Fi, please follow the steps in this article:

 

https://support.usa.canon.com/kb/index?page=content&id=ART162917

 

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Ljhum12
Apprentice

I have followed all the directions for setting the printer up, but it does not see my wifi.  Judging from all the cases like this on the forum, it seems that Canon would try to help.  There has to be something we are missing.

Hi,

I recommend reaching out to Canon support. The real time feedback of a live technical support call/chat would be very beneficial in this case.

You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

gab_74403
Apprentice

I got it to work. Had to download their app and it was a quick setup after that. Thanks everyone for your help!

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