06-18-2016 03:33 PM
Hello,
I cannot get the PIXMA MG2922 to connect through the wireless LAN connection method. I've already tried what has been explained in here ( http://community.usa.canon.com/t5/Printer-Multifunction-Support/PIXMA-MG2922I-can-t-connect-wireless... ) but it won't work.
This model did not come with an USB cable nor it has any USB port. Wireless seems my only option but not even that works...
Any help would be so much appreciated. I've been stuck trying to connect it for the past hour and I just want to throw it away now.
Thanks in advance.
06-18-2016 03:48 PM
Hi!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
08-31-2016 09:15 AM
Im having the same issue and I have the Mac
08-31-2016 09:51 AM
Hi, alawr121!
Just like we asked above, please let us know which version of Mac OS you're using, along with any other details you'd like to give so that we can get a clearer picture of what's going on.
If you need immediate help, we're ready to help 24/7 via Email at http://usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
08-31-2016 03:36 PM
I have the macbook pro OS running version 10.11.6
Im currently at my university campus and no matter what I do or howmany troubleshoots i follow between the forums or the canon produced videos, nothing is allowing my computer to print to my printer. The printer is on and fuctioning based off the lights and my computer recognizes that the printer is there but they refuse to commicate past that.
09-03-2016 09:21 AM
Hello.
Troubleshooting with our support group will be needed to narrow down the causes of your issues. Please contact our support group using the "Contact Us" link below for additional assistance.
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