08-19-2023 11:31 AM - last edited on 08-19-2023 11:36 AM by Danny
I am having trouble installing the software on my laptop for the printer. Every time I enter the install program it takes me to the windows install program not the canon install program. I have deleted everything I can find for the printer and tried reinstalling and it just keeps bringing up the windows printer install window. Can someone please help me get the driver installed so my printer will work. Thanks for any help
Solved! Go to Solution.
08-19-2023 12:15 PM
I figured out how to get out of S mode and it worked correctly problem solved
08-19-2023 11:37 AM
Thanks for joining the conversation, djwinter!
So that the Community can help you better, we need to know exactly which version of Windows is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
08-19-2023 11:48 AM
I am running windows 11s and I just figured out apparently it doesn't like it because it isn't a windows program is there a workaround?
08-19-2023 12:15 PM
I figured out how to get out of S mode and it worked correctly problem solved
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