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PIXMA MG2520 PRINTER DRIVERS WILL NOT DOWNLOAD

JOEK1
Contributor

bought a Dell laptop, Windows 11 OS and have tried many times to download printer drivers for my Canon PIXMA MG 2520 printer.  download appears to go smoothly until Step 3 of the download (Printer Setup).  i get a prompt that says printer detected, please wait.  then processing installation please wait.  then printer not detected.  each time i have had solid connections between laptop and printer.  i have turned off my printer.  disconnected the printer cable from the laptop and started over.  with no success.  anyone offer an opinion on what is going on and how i can get the driver download completed?  i am particularly baffled by the prompts "printer detected", followed shortly after by "printer not detected".  

1 ACCEPTED SOLUTION

Accepted Solutions

jrhoffman75
Legend
Legend

See if this helps.

Solved: Windows 11 will not upload my Pixma MG2522 - Canon Community

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

View solution in original post

7 REPLIES 7

jrhoffman75
Legend
Legend

Give Canon a call at 1-800-OK-CANON

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

John, I have called Canon several times and get the same automated message: my printer, purchased in 2017, is not eligible for tech support.

Does that mean it worked OK until you upgraded to W11?

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

My old laptop died. Bought a new one and have been unable to print since that time. Have been trying to download the drivers for some time now.

jrhoffman75
Legend
Legend

See if this helps.

Solved: Windows 11 will not upload my Pixma MG2522 - Canon Community

John Hoffman
Conway, NH

R6 Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I am now up and running.  Never would have figured it out on my own.  Many thanks.  

Qka
Apprentice

I tried to download it on this blog it went well. this is the blog address: Canon PIXMA MG2520 Driver

or directly download on the canon website directly at: Canon Website

good luck

Good luck for the future

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