07-12-2022 06:20 AM
bought a Dell laptop, Windows 11 OS and have tried many times to download printer drivers for my Canon PIXMA MG 2520 printer. download appears to go smoothly until Step 3 of the download (Printer Setup). i get a prompt that says printer detected, please wait. then processing installation please wait. then printer not detected. each time i have had solid connections between laptop and printer. i have turned off my printer. disconnected the printer cable from the laptop and started over. with no success. anyone offer an opinion on what is going on and how i can get the driver download completed? i am particularly baffled by the prompts "printer detected", followed shortly after by "printer not detected".
Solved! Go to Solution.
07-12-2022 03:47 PM
See if this helps.
Solved: Windows 11 will not upload my Pixma MG2522 - Canon Community
07-12-2022 09:22 AM
Give Canon a call at 1-800-OK-CANON
07-12-2022 01:14 PM
John, I have called Canon several times and get the same automated message: my printer, purchased in 2017, is not eligible for tech support.
07-12-2022 01:25 PM
Does that mean it worked OK until you upgraded to W11?
07-12-2022 02:35 PM
My old laptop died. Bought a new one and have been unable to print since that time. Have been trying to download the drivers for some time now.
07-12-2022 03:47 PM
See if this helps.
Solved: Windows 11 will not upload my Pixma MG2522 - Canon Community
07-13-2022 02:56 PM
I am now up and running. Never would have figured it out on my own. Many thanks.
02-26-2023 12:32 AM
I tried to download it on this blog it went well. this is the blog address: Canon PIXMA MG2520 Driver
or directly download on the canon website directly at: Canon Website
good luck
Good luck for the future
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